Searchlight launches consultancy arm

Searchlight managing director Ian Jerrum commented: “We have taken this initiative in response to widespread demand for expert guidance and support on issues such as Treating Customers Fairly, recruitment, ensuring staff competence and training and development generally.

“Providing expert consulting services – rather than simply delivering training – is an increasingly core part of our business. I am very confident that Sue is well equipped to lead this new initiative. She is a highly effective

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