News analysis: CII seeks to build trust in insurance

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The headline announcement in the Chartered Insurance Institute’s (CII) manifesto, launched 1 November, focused on re-establishing trust in the insurance sector. 

The statement of intent followed consultation with members and a strategic review supported by PwC. 

It also highlighted the organisation’s focus to push professional standards and make learning more accessible. The manifesto outlined an “internal change programme”, which the CII believes will help it become more “relevant, modern and d