FCA review flags up “conflicts” at intermediaries
Brokers urged to check their systems, controls and record keeping
The Financial Conduct Authority (FCA) has published the results of its latest thematic review, this time looking at the “inherent conflicts within insurance intermediaries”. According to the regulator, these conflicts are not being managed properly.
The watchdog investigated practices at seven of the largest intermediaries who serve small business clients and found a number of issues and unmitigated conflicts that could result in intermediaries prioritising their own interests over those of
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