It's just so difficult to get good help these days

Is the industry heading for a skills and talent crisis - and, if so, how should it respond?

CE: As a recruitment agency, we are currently being flooded with graduates seeking employment in the insurance sector at very low salaries. I think that a lot of the vacancies I am putting these graduates forward for could easily be dealt with by school-leavers.

JW: What sort of subjects are they graduates in?

CE: Absolutely anything - from geography to social sciences.

JW: Is that not part of the problem