The week that was


The watchdog also highlighted the practise employed by water companies of pushing unnecessary insurance policies on customers. This wasn’t as broad a swipe at the industry in general, but Homeserve did get dragged into the spotlight.

And what a week Homeserve had. While it is merely guilty by association in regard to the water companies, the news that it has been fined a record £750,000 by Ofcom for making excessive silent and abandoned phonecalls to its UK customers cannot be similarly shrugged

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact [email protected].

You are currently unable to copy this content. Please contact [email protected] to find out more.

To continue reading...

You need to sign in to use this feature. If you don’t have an Insurance Age account, please register now.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an indvidual account here: