Electronic dreams

Commercial lines insurance is big business according to the analysts.

In 2002, the market was worth some £19.2bn - more than half of the UK's gross written premium. And in 2008 it is forecasted to reach £27.6bn, growing at a greater rate than personal lines, which is predicted to increase to £20.7bn.

In terms of how that business is transacted, brokers continue to play a dominant role. In 2002, 85% of UK commercial lines insurance was transacted by brokers - a figure projected to rise to 88% i

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