Case Study - Back to school

Motaquote has expanded rapidly and aggressively in recent years, but did not want its growing workforce to be left trailing behind skills wise. It sees the training and consolidation of its staff as crucial if the business is to be a success. So has outsourcing been the answer to their prayers?

Motaquote is a serious player in the Welsh insurance broker market. The company currently underwrites almost 60,000 policies in combined insurance premiums in the country, worth circa £18m, each year.

Established in 1991, Motaquote, which is headed up by 36 year-old Paul Ragan, has grown through an aggressive programme of acquisition into a network of 15 branches.

At the heart of the company is the 140 staff who make the organisation tick. For the past four years, training has played an important

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