So good, they sold it twice?
Uninsured loss recovery products are now so widely available as add-ons or opt-outs that some customers have inadvertently purchased more than one - and complaints are growing about mis-selling, reports Ewan Campbell
The General Insurance Standards Council (Gisc) has in the past 12 months expressed concern over companies selling uninsured loss recovery (ULR) lines. A Gisc bulletin stated that it was getting "a number of calls" from customers regarding ULR products and services, particularly because these products are at times being sold as an add-on when they are already incorporated in the policy wording - and are therefore being purchased twice.
Some providers of ULR share the Gisc's concern. At Arc Legal
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