Keeping the brass polished

Finding and nurturing top-quality senior staff is vital - recruitmentconsultants now recommend keeping tabs on high-flyers by 'passiverecruiting' and benchmarking. John Ingham and Simon Coops of PennaConsulting explain

In today's tough business environment, insurers and brokers need toguarantee that they have the very best people on board - this is the onlysure way of knowing that you will be able to stay a step ahead ofcompetitors. But does your company know who the 'stars' of the industryare? And are you talking to them about immediate or potentialopportunities in the future?

Most firms only think about recruitment when a vacancy arises; then theyenter a period of rapid activity. The downside of this is that

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