Sowing the seeds of success
Training has often failed to receive the investment and backing it deserves and has been among the first areas of a business to suffer during cut backs, as Paul Lang reports
Throughout the industry, the need for good systematic training is widely accepted. The key issues are how and for what purpose the training is given.
Since January this year, intermediaries must comply with Financial Services Authority (FSA) standards of competence in their business operations and service to the public. Insurers committed to their broker network are, on the other hand, keen to ensure the quality and efficiency of their distribution channels and the protection of brand values.
As
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