Putting people first
If you have the right staff in place, why would you need to splash out on recruitment? As Liz Booth reports, here is one broker - the Thomas, Carroll Group - that makes keeping its staff happy, healthy and well motivated its number one priority in life
How often have we heard it said that insurance is a people business? But, while for many, words prove to be cheap, for one South Wales broker it has been a case of putting its money where its mouth is and supporting its staff for the benefit of everyone.
The Thomas, Carroll Group has been in business for 35 years with the same man, Evan Thomas, at the helm - until his retirement earlier this year. Mr Thomas founded the business with partner Terry Carroll, who unfortunately died within a couple of
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