Putting a Premium on Technology

Information technology is undoubtedly becoming a key factor in thepremium finance (PF) sector, and, as part of the right business strategy,it can offer considerable competitive advantage. But how exactly is the PFsector using IT innovations to improve the level of service it provides tocustomers and brokers?

The chief executive of Singer & Friedlander, Ian Jerrum, gives an example:"One important step we have made is to update our web presence, which weintroduced originally in 1998. Our new

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