EU noise directive could impact call centre staff

A new EU Noise Directive, due to be written into UK law by April this year, could impact on the working practices of UK insurers using call centres as it will tighten restrictions relating to the threshold of noise in which employees are permitted to work.

Directive 2003/10/EC, referring to the minimum health and safety requirements where workers are exposed to noise, will repeal Directive 86/188/EEC, which falls under the terms of the 1989 Noise at Work Regulations.

The Health & Safety Executive

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact [email protected].

You are currently unable to copy this content. Please contact [email protected] to find out more.

Sorry, our subscription options are not loading right now

Please try again later. Get in touch with our customer services team if this issue persists.

New to Insurance Age? View our subscription options

If you already have an account, please sign in here.

To continue reading...

You need to sign in to use this feature. If you don’t have an Insurance Age account, please register now.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an indvidual account here: