Dual pricing: Working group investigates loyalty penalty

complaint

The Competition & Markets Authority (CMA) has set up a committee to examine the implementation of recommendations it made in response to the Citizens Advice super-complaint about the customer loyalty penalty.

An update from the CMA noted:  “Following the publication of the CMA’s response to the loyalty penalty super-complaint, the CMA has set up a working group to oversee the implementation of recommendations made by the CMA.

“It is chaired by the CMA and its members include representatives

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact [email protected].

You are currently unable to copy this content. Please contact [email protected] to find out more.

To continue reading...

You need to sign in to use this feature. If you don’t have an Insurance Age account, please register now.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an indvidual account here: