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Review of the year: February 2018

Review of the Year 2017 - February

The shortest month of the year kicked off with brokers complaining about SSP, early reports of Allianz expressing interest in buying XL Group, InsurTech start-ups and GDPR.

We take a look at the top five stories that got brokers talking in February 2018.

Brokers “resigned” as more SSP problems hit users 
Brokers confirmed that they had been experiencing outages and “intermittent issues” with the SSP Pure platform for the past four weeks. Ian Mantel, director at Manor Insurance Services, explained that he had been unable to access the system for three hours, adding: “Luckily my staff had manged not to be kicked out, but the system was so slow it was taking them

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Q&A: Grove & Dean’s Michael Lawrence

Michael Lawrence, distribution and underwriting director at personal lines specialist Grove & Dean, spent 34 years at LV general insurance in its various guises before jumping the fence in 2024.

End of Year Review 2025: Percayso’s Chris Traill

Chris Traill, account director at Percayso Inform, is happy the market is leaning harder into data-driven segmentation rather than just chasing the cheapest headline rate; but adds even with Consumer Duty, there are still examples of poor communication and product understanding.

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