Bad practice comes under the spotlight
Earlier this year the Financial Services Authority (FSA) signalled its intention to investigate the selling of mortgage payment protection (MPPI) and other payment protection insurances (PPI).
This involved undertaking mystery shopping; visiting firms selling PPI to assess whether they are complying with its rules and looking at policy summaries to establish whether insurers are setting these out correctly and providing customers with a clear understanding of the features of their contract.
It
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact [email protected].
You are currently unable to print this content. Please contact [email protected] to find out more.
You are currently unable to copy this content. Please contact [email protected] to find out more.
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. Printing this content is for the sole use of the Authorised User (named subscriber), as outlined in our terms and conditions - https://www.infopro-insight.com/terms-conditions/insight-subscriptions/
If you would like to purchase additional rights please email [email protected]
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. Copying this content is for the sole use of the Authorised User (named subscriber), as outlined in our terms and conditions - https://www.infopro-insight.com/terms-conditions/insight-subscriptions/
If you would like to purchase additional rights please email [email protected]
More on Regulation
Videos/Podcasts
Insurance Covid-Cast: How has staff productivity been impacted by remote working?
For the 35th episode of Post and Insurance Age’s video series we gathered together a panel of senior insurance managers to discuss how productive staff have been since Covid-19 lockdown, and whether it has changed as restrictions have eased?
Subscribe to our daily newsletter for all the latest news
Most read
- Analysis: The future of the networks model
- Google: Why brokers are "key enablers"
- SSP confirms job cuts as CEO Stephen Lathrope exits
- Video: Risk Insights - the impact of Brexit on the UK economy
- FCA data reveals progress as insurers settle Covid-19 BI claims
- Blog: Could Aviva ever dominate the high net worth market?
- Video: Risk Insights - employee wellbeing and remote working