Letter of the month
Is PPI becoming too hot to handle?
I've criticised the Financial Services Authority and other bodies, in the past, for producing a stream of review documents and not doing anything tangible to address the payment protection insurance mis-selling situation.
However, its recent £445,000 fine of Loans.co.uk does indeed show it has some 'teeth'. The FSA investigation found the firm failed to gather and record information to show that the policy recommendations it made were suitable and customers did not receive enough information at
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