Letter of the month - The failure of PPI providers needs tackling at the top end
Oh dear. Yet another report from the Financial Services Authority voicing concerns at the failure of...
Oh dear. Yet another report from the Financial Services Authority voicing concerns at the failure of payment protection insurance providers to treat customers fairly and more rhetoric about how 'this situation will be tackled'.
We know the sales information is unclear, we know there are issues surrounding exclusions and the suitability of cover, and yes, we know customers are unfairly 'encouraged' to purchase single premium polices.
What we do not know is when exactly the FSA and others will stop
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