Solving a non-existent problem
Re: "More ado about nothing" (PB, February 2005) rehearses the popular distinction between a grocery...
Re: "More ado about nothing" (PB, February 2005) rehearses the popular distinction between a grocery retailer and an agent regarding disclosure of profit or fees, but entirely misses the point.
The law of agency prevents an agent from making an unreasonable profit without disclosing it to his principal, hence his duty to disclose his profit if asked. Very few SMEs or retail insureds ask, probably because they are only interested in the overall cost and quality of the service, not the breakdown.
Co
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