Skip to main content

Competence compliant

Q. How do I keep up and with the changes to training and competence rules?

Back in January 2005, when Financial Services Authority statutory regulation was introduced, there was a feeling that it would be just the beginning of the process, and so it has proved. Regulation adapts according to the regulatory climate, the dynamics of the market and the effect that rules have both on firms and on the customers whose interests they are designed to protect.

With regard to training and competence (T&C) there will indeed be some changes, effective from 1 November, as there will also be to complaints procedures.

The FSA is looking to streamline rules and be less prescriptive, resulting in the new T&C sourcebook being about a third of the size of its predecessor. The FSA says that it does not expect any reduction in competence standards.

However, before you get too excited, a word of warning. The FSA has introduced an overarching competence rule in the high level SYSC sourcebook, effectively leaving individual firms to decide how best to implement procedures. This is fine, provided you understand the requirements.

Space does not allow me to go into a huge amount of detail here, suffice to say there are implications in areas such as the training of supervisors, identifying training needs, record keeping and the T&C policies of any appointed representatives.

So, to answer your question, take a look at the FSA website for yourself or speak to your compliance consultant, as they will be gearing up to make you aware of what you will have to do.

- Ian Ritchie, Managing director, RW Associates.

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact info@insuranceage.co.uk or view our subscription options here: https://subscriptions.insuranceage.co.uk/subscribe

You are currently unable to copy this content. Please contact info@insuranceage.co.uk to find out more.

FCA proposes 1.4% fee rise for broker block

The Financial Conduct Authority is consulting on raising levies from brokers by 1.4% in 2026/27 – double its annual budget increase – as it also laid out its work programme going into the second year of its five-year strategy.

ManyPets confirms social media clone

Pet insurance managing general agent ManyPets has confirmed a customer was contacted by an X account impersonating its brand and has issued a warning on how increasingly convincing scammers can appear.

Aviva responds to Direct Line’s £10.6m fine

Aviva has confirmed it was fully aware of the ‘historical’ accounting errors that have led to the Prudent Regulation Authority hitting Direct Line Group with a £10.6m fine and stated there will be no impact on the integration or the financial benefits it expects from the takeover.

PRA fines Direct Line underwriter £10.6m

The Prudential Regulation Authority has fined UK Insurance Limited, a subsidiary and principal underwriter of Direct Line Group and now part of Aviva, £10.625m for a miscalculation of its Solvency II balance sheet during 2023 and 2024.

Most read articles loading...

You need to sign in to use this feature. If you don’t have an Insurance Age account, please register now.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an indvidual account here: