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Online 'wake-up' warning

A report that foresees trouble ahead for insurance brokers that fail to embrace online business shou...

A report that foresees trouble ahead for insurance brokers that fail to embrace online business should be heeded as a wake-up call, according to David Quick, managing director of the e-commerce network Central Electronic Trading Agency.

Product analyst Defaqto said in its latest report, Changing Policies for a Changing World, that the next two or three years will bring major changes in the home insurance market. It predicts: "Brokers not able to deal with customers on websites and through e-mails

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