Keeping up the pace
The industry may have been slow out of the blocks but the race against fraud is picking up speed. Alistair MacTaggart shows how the hurdles are being overcome.
After what seems like years of good intentions there could at last bepositive developments for the insurance industry over fraud. Behind the
high-profile rhetoric and increasingly alarming statistics, a quiet but
determined revolution is taking place.
As recently as five years ago insurance fraud investigation could best be
described as a cottage industry. While fraud was recognised as a problem
insurers' responses were fragmented, unco-ordinated and inconsistent.
Similarly their outsourced
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