The importance of telling it how it is.

Clarity, transparency and communication are more than just current buzz words in the industry - they...

Clarity, transparency and communication are more than just current
buzz words in the industry - they are the goals that the regulators and
insurers themselves are striving to achieve to ultimately improve the deal
for the consumer. The industry has already come some way towards reaching
its goal. Today's consumer is more aware, more questioning and more
demanding of the financial products they are sold, in part because the
industry has opened up channels of dialogue and offered up more
information