Blog: Insurance industry needs to reassess its workplace strategy

Jennifer Townsend of Knight Frank argues that it's time for the insurance industry to put its people first.

In recent years, work styles and spaces have undergone a dramatic transformation. Emphasis has been placed on ensuring employees are engaged, with initiatives such as wellbeing, inclusivity and agile working becoming increasingly prominent. Initiatives such as these directly affect employee productivity.

The issue of employee productivity is sector agnostic and directly impacts a business’s bottom line. The insurance industry, like others, is directly affected by this.

In the insurance