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Aon outsources client operation

International Broker Aon and Xchanging, the business processing services company, have struck a 10-y...

International Broker Aon and Xchanging, the business processing services company, have struck a 10-year service contract that started on 1 September. The £230m deal involves the outsourcing of Aon's client operations division, which handles current and legacy insurance claims administration and processing, as well as accounting and settlement for clients within Aon's reinsurance division and its specialist and wholesale units. More than 500 employees, based primarily in Romford, Leicester and

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