AC set to retrial fraud-detecting voice analysis
Allianz Cornhill is to retrial the controversial voice stress analysis technique of fraud detection ...
Allianz Cornhill is to retrial the controversial voice stress analysis technique of fraud detection and prevention this month, after initial trials were inconclusive.
In conjunction with specialist Digilog, the method will be trialled for three months with household clients. A similar trial was conducted earlier this year with motor clients but results were unconvincing.
Director of claims Jon Dye said: "The results of the first test found voice stress analysis to be neither fantastic or a waste
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