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Stick to timetables or face fines.

The Woolf reforms to civil litigation will impose strict timetables on claims handling. Shona Cronin says brokers must have the right systems in place to avoid heavy fines.

The bigger picture.

If you are about to acquire a brokerage, you must assess how it will fit in with your own business. The best place to begin is an investigation of what it could mean for staff, says Jennifer Jarrett.

ABI urges awareness.

The Association of British Insurers has launched a drive to improve customer awareness about extende...

David Worsfold.

The Financial Services & Markets Bill is the most important piece of financial sector legislation for years, but is the committee appointed to scrutinise it up to the job?

A stable condition.

With the PMI sales relatively flat at the moment, the leading players are fighting hard to maintain their dominance. The threat of statutory regulation is also keeping the market on its toes says Ian Lindisfarne.

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