Insurer
Survival of the fittest
This month's power hour asks what insurance can expect from 2010 and how the industry as a whole can continue to keep its head above the water. Martin Friel reports on the debate
The promised land
Over the years, RSA has acquired a somewhat unfavourable reputation for not delivering on its promises, however Mike Lawton pledges that such 'sins' are now a thing of the past. Martin Friel tracks the insurer's 'journey of enlightenment'
Allianz: fraudulent claims 'stable'
Graham Gibson: Insurer to publish monthly key performance indicators
New claims management for European operations
System implemented to improve broker relations
Building Guarantee closure opens construction opportunity for TVP
New venture set to take up slack left by Zurich pullout
CFC Underwriting targets media in product expansion
"We are always looking at new specialist areas" - Graeme Newman
Brit adds Dutch non-exec
Willem Stevens joins board of Dutch-domiciled insurer
AA sees road claims double
Snow storms lead to spike in claims
Aviva UK CEO won't merge life and GI arms
In an interview with Post magazine, new Aviva group life and GI CEO says more synergies between arms but no merger
Insurance companies avoid bonus supertax
HMRC clarifies who will be affected by the 50% bank payroll tax on bonuses over £25,000
Fitch: Pricing adequacy critical for London Market
Fitch anticipates premium rates will remain flat or decline slightly in 2010
QBE backs driving campaign
Initiative designed to raise awareness of work-related road safety
FSA fines up 53% to £34.8m in 2009
Average fine up 97%, according to law firm Reynolds Porter Chamberlain
Open GI raids Allianz for insurer relations chief
Jason Potter joins Open GI as head of insurer relations
Snow results in 31% increase in claims, says AA
Bad weather has lead to motor claims being one third higher than usual according to AA Insurance
PB Week: Experience is the best teacher
Andy Talbot, sales manager at ARAG, reflects on the year.
Industry reacts to Globespan collapse
Airline failure leaves thousands stranded
Insurers call for more guidance on Solvency II
PwC poll reveals fears the directive could negatively impact investment
ABI calls for RDR advice to be simplified
Association welcomes retail distribution review but says a simplified advice process is needed
What the papers say
In this edition, Insurance Age editor Martin Friel is joined by LV PR manager, Emma Holyer and Incisive Media group editorial services director, David Worsfold to pick over December's trade press.
Aviva creates new marketing role
Gary Price promoted to the director role after his part in the rebrand
Evergreen snapped up by QBE
Service-led specialist insurer's brand and renewal rights transferred to QBE European Operations
LV scoops customer service prize
Its general insurance contact centres beat insurer competition
UK insurance premium income falls 18%
According International Financial Services London, premiums will remain subdued in 2009 with recovery likely to begin in 2010