Insurer
Assured improvements
PB asks Richard Divall, director at refurbishment specialist Celltarga - a client of Glamorgan-based broker Moorhouse - about his firm's insurances, many of which are placed with Aviva.
The great housing puzzle
The personal household market is growing ever closer to the personal motor model with customers making greater use of aggregator websites. Emmanuel Kenning explores how brokers can differentiate themselves.
Back to business
Janice Deakin, corporate sales director at Aviva UK general insurance, is busy explaining to brokers Aviva's strategy as it seeks to push up rates and keep commissions under control, writes Andrew Tjaardstra.
Resolving poor insurer service
I am experiencing poor service from my insurer. How should I approach it to change this?
Funding concerns for charities
Emmanuel Kenning examines recent charity sector reports and a new insurer offering.
Allianz introduces new broker CRM software
Allianz Retail has signed up to use Salesforce.com
Equity establishes Manchester operation
New office part of further expansion plans in 2010
Willis board gives go ahead for move to Ireland
Company now awaits shareholders' and Supreme Court vote
Biba urges members to exploit Aviva ads
A "fantastic opportunity" according to Galbraith
Operation Flash leads to six arrests for alleged fraud
Lancashire police and the IFB join forces in two year investigation
Axa and HSBC sign 10 year SME partnership
New policy will be available from the start of next year
Jubilee launches single brand
Lloyd's insurer Jubilee Managing Agency has launched a new brand across all operations
Trade credit insurance claims fall
According to figures from the Association of British Insurers the number of claims has fallen by 1% for Q2 2009, compared to the same period last year
Lack of insurance putting construction businesses at risk
Research suggests over one third may not have sufficient cover
ABI calls for improved UK competitiveness
Some 80% of insurance executives feel that if the government fails to improve competitiveness there will be a drop of UK firms based in the UK
ABI fears FOS complaints data could be "misleading"
The Association of British Insurers has raised concerns about firm-specific complaints data published today by the Financial Ombudsman Service
Complaints data reveals insurers do it better
Results from the Ombudsman shows banks come a poor second in their handling of customer complaints
Aviva claims increase in failing business could put directors and officers at risk
New statistics show D&Os need to be aware of their rights
Bluefin and SSP join forces
Partnership will focus on defining Bluefin's IT capability
Tesco and Fortis invest £100m each in insurance partnership
Tesco Personal Finance and Fortis to form new partnership providing motor and household insurance.
Kitson to leave Aviva
Aviva's John Kitson set to leave in 2010.
Coface reports €103m loss
The company said the result was impacted by the worsening of the credit crisis
CFS turns general insurance loss into profit
Co-operative Financial Services (CFS) general insurance profits have increased to £14.6m, compared to a £1.5m loss in 2008.