Opinion: Rob Townend on claims in car insurance


It doesn’t seem that long since we were last talking about how to cut the cost of car insurance, which is on the rise primarily due to the number and cost of personal injury claims.

I’ve spoken with many brokers and what strikes me is how strongly they feel about this subject. Brokers and their customers are fed up with the UK’s growing compensation culture, from fraudulent and opportunistic claims, to nuisance calls and higher motor premiums. 

It’s no surprise then that many brokers have joined

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