Editor's comment

You would think, as an editor of an insurance trade press magazine, I would have more insurance common sense but I am afraid to say this is not the case! That is why I am ashamed to admit that I have let an insurer 'take me for a ride' for the past seven years when it came to my household insurance policy.

When I bought my house six years ago, the independent financial adviser who was helping me select a mortgage recommended an insurer, and I duly took his advice. To be fair to this company, in

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