Technology will make us faster and smarter

No-one can deny that Financial Services Authority (FSA) regulation is transforming our industry. Compliance with FSA rules is forcing up costs, making demands on higher service levels and accelerating technological transformation.

It is no longer acceptable for brokers to work manually or to use old and inefficient systems. They now need to invest in a single IT platform in order to ensure that client information is readily to hand, particularly where complaints are concerned.

The insurance

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