Skip to main content

Banks lose PPI legal challenge

High Court London

The High Court has ruled in favour of the approach taken by the Financial Ombudsman Service (FOS) and Financial Services Authority (FSA) in the handling of payment protection insurance complaints.

The British Bankers Association (BBA) had issued the legal challenge on behalf of a number of high street banks and argued that both the FSA and the FOS had exceeded their powers by relying on the FSA's high-level principles for business to establish standards for the sale of PPI and for how complaints should be decided.

The banks have 21 days to consider whether to appeal.

After the decision the ombudsman service pointed out that it continued to handle large volumes of PPI complaints and that

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact info@insuranceage.co.uk or view our subscription options here: https://subscriptions.insuranceage.co.uk/subscribe

You are currently unable to copy this content. Please contact info@insuranceage.co.uk to find out more.

Sorry, our subscription options are not loading right now

Please try again later. Get in touch with our customer services team if this issue persists.

New to Insurance Age? View our subscription options

Register

Sign up and gain access to five complimentary news articles every month.

Already have an account? Sign in here

Show password
Hide password

Blog: Can Biba sustain the momentum?

Biba's CEO, Graeme Trudgill, has hailed the organisation’s 2025 Manifesto as “the most successful one Biba has ever undertaken”. The question now is whether the trade body can maintain this impetus amid ambitious aspirations.

Liiba lists 2026 agenda

The London and International Insurance Brokers’ Association has put accelerating growth in a softening market and reinforcing London’s position as the world’s leading specialty insurance centre at the heart of its agenda for 2026.

Biba to open AI Academy

The British Insurance Brokers’ Association is working with Markel to offer an AI Academy for the trade body’s members.

Most read articles loading...

You need to sign in to use this feature. If you don’t have an Insurance Age account, please register now.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an indvidual account here: