ISO appoints new director of client services

Insurance Services Office (ISO), the provider of personal-injury claims and anti-fraud insurance sol...

Insurance Services Office (ISO), the provider of personal-injury claims and anti-fraud insurance solutions, has appointed Joe Pendle as director of client services. Mr Pendle joins from the Motor Insurers' Bureau (MIB) where, as group operations manager, he managed the organisation's 300 claims-handling and support staff, and more than 75,000 motor claims each year. He will head up ISO's European client services division, where he will play a key role in the development and roll-out of new

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