Xchanging has selected Talisma ..

Xchanging has selected Talisma, a provider of multi-channel customer relationship management solutions, to assist in more effectively managing relationships with its 500 insurance customers in the UK. Xchanging operates a range of back-office services for the London insurance market. The initial stage of the Talisma implementation, which began in March this year, created a central information source across the organisation by consolidating a variety of disparate information repositories from