Survey reveals e-trading trends

Security continues to be a major issue in electronic trading, according to a recent study by Kewill.

The survey of insurers, brokers, software houses and consultants revealed that 69% believed security of data was a high priority. In addition, it found that more than half (54%) of respondents said improved customer service was a top priority, while reduction of operating costs, improved business efficiency and reliability were listed as other key areas.

Debbie Baker, business unit director of insu