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Aon has added to its commercial insurance operation, with the appointments of Norman Andrews as regional director for the North; David Roberts as regional director for the South; and Phil Hamilton as UK operations director. Based in Glasgow, Norman has been with Aon for 21 years, while David has been with the company for more than 15 years, most recently as head of client management for the London large-corporate team. Phil was previously regional client service director for the North and Scotla

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