Firm promotes use of ECM tool

Brokers need to place more emphasis on creating greater efficiencies in their business processes and compliance if they are to compete in a rapidly changing market, according to one software firm.

Ruth Fisk, industry manager, international insurance solutions, at Hyland Software, said that without embracing enterprise content management (ECM) software, smaller brokers would struggle to compete effectively in an increasingly tech-savvy industry.

"By reducing overhead costs, brokers can pass the

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact [email protected].

You are currently unable to copy this content. Please contact [email protected] to find out more.

To continue reading...

You need to sign in to use this feature. If you don’t have an Insurance Age account, please register now.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an indvidual account here: