Momentum for ECF gains pace as brokers look to improve service

A survey has revealed that 86% of brokers have adopted Electronic Claims Files (ECF), despite the initial resistance to a change in the working practices of claims handling.

The research by law firm CMS Cameron McKenna and insurer Markel International found three-quarters of the London insurance market had bought into the industry solution. The flexibility of the ECF process and reductions in the need to offshore operations were cited as contributing to significant improvements in business effici

To continue reading...

You need to sign in to use this feature. If you don’t have an Insurance Age account, please register now.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an indvidual account here: