BPO on insurer's agenda says Datamonitor
Insurers in Europe and the US are increasingly considering policy administration business process outsourcing (BPO), says a new report by independent market analyst Datamonitor.
Facing challenging market conditions, both life and non-life insurers are seeking to reduce costs and gain flexibility. Often times, however, these goals are stymied by rigid policy administration platforms, which are often built in-house.
The report, “Trends and Strategies in Policy Administration BPO”, also identified the rise of business transformation outsourcing (BTO), a long-term outsourcing contract where the outsourcer transforms the policy administration process through application
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