Business as usual despite credit crunch says Focus Solutions’ survey

It was also good news for advisers and consumers whose experience of the financial advice process was placed as more important to financial services institutions than reducing new business processing and administration costs, when asked about the essential features of a new technology solution.

Consumers were also high on the list when discussing the main benefits of the Retail Distribution Review (RDR), 43% said that it would provide consumers with greater confidence in the advice sector