Aviva aims to provide slicker web service

Aviva said the website would provide simpler navigation and improved quote facilities, cover and documentation and replaces its existing website. The site will also provide improved product information and an online claims management service, including the option to customise the site to a broker's particular needs.

Fast Trade – the new online quote and buy facility for small business insurance - replaces the Norwich Union commercial e-services system. Aviva claimed it would provide a quicker

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