Cox gets personal
Jon Guy speaks to Cox Insurance's Neil Utley about how his company'sdecision to exit commercial risks set the cornerstone for its currentsuccess
Although Cox Insurance is headquartered in the Essex town ofBrentwood, it has been a leading light in the Lloyd's market for eightyears, and is looking forward to another year of growth and profit. Thefirm also remains committed to provide a complete service to its brokerpartners - for very clear reasons, as chief executive Neil Utley explains:"We want to maintain control of the whole process, front- and back-office,which will enable us to provide the required service levels to our clientswhile
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