United we stand, divided we fall

Those insurers who are committed to the legal expenses market's long-term future must also take a united front in ensuring that products are transparent and fairly priced. Profit must start to matter over volume, and we need to do more to improve education of how the cover works. This must be threefold - with brokers before the event (BTE), solicitors after the event (ATE) and with consumers for both products.

Although it took the market by storm when it arrived to replace legal aid, ATE

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