Broker
Broking success: Professional reputation
Chairman Robin Lucas explains how Lucas Fettes & Partners is growing due to referrals and its reputation, but warns that developments such as the advent of driverless cars could see the demise of unprepared smaller brokers
Brokers face tax on lead generation
Taxman’s decision to impose VAT on online and marketing services by IARs could cost industry
FCA claims review a “wake-up call”
Industry admits more work is needed on claims following regulator’s findings
In-depth: Roads to riches
Commercial opportunities for brokers in a growing economy
Gallagher v Ross: the case continues
The legal battle between Arthur J Gallagher and David Ross, Mark Mugge and Christopher Keey has grabbed the industry’s attention since Insurance Age broke the news about the court case in late March. Two months later, and with several documents published…
Save the broker
James Sharp wades into the conflict of interest debate and recalls an adventurous dining experience that reminded him of the increasingly endangered insurance broker
Communication is key
Winning customers’ trust and meeting their expectations goes much further than getting levels of commission right, explains Amanda Blanc
Double trouble on pricing
Tony Cornell hankers for the time when there was a single price for each risk
Editor's letter - June 2015
“Brokers… should undoubtedly deliver leadership in making sure that SMEs are best protected”
Market moves: Advantage insurers
If Market moves were a tennis match, then May’s edition definitely went to brokers but the insurers have bounced back to claim this month’s set. As the market focus box below makes clear, RSA has been notably busy but many providers have got in on the…
Regional review: Sent to Coventry
Coventry may not be on many people’s radar when it comes to booming business and growing industry, but with investment in building and infrastructure, the arrival of Wasps rugby club and two up and coming universities in the city, the future is bright
Court documents: Gallagher confirms surveillance of Ross but denies wrongdoing
Broker’s legal reply to Ross’ counterclaim accusations.
Court documents: Gallagher responds to Mugge
Broker claims Mugge was aware of the likelihood of surveillance.
Broking break: Insurance picks for FA Cup final
The insurance industry's biggest Arsenal and Aston Villa supporters tell us why their team is going to lift the FA Cup
Insurance Island Risks – Towergate’s Mike Lawton
Mike Lawton, CEO of broking at Towergate is the third guest on Insurance Island Risks.
Endsleigh still under pressure
Zurich-owned broker sees profits rise but for the third year running declines to pay dividend.
RFIB to sell majority stake to Calera Capital
Broker has agreed terms with American-based private investment firm Calera Capital.
Thomas Carroll takes three from Towergate
Broker appoints team in Wales to deliver services to businesses.
UK Broker Awards: Gong "well-deserved"
Hughes says trophy for marketing initiative of the year boosted morale and advises “passionate” brokers to enter awards.
John Moore set to become CII deputy president
CII's members to vote on endorsing nomination of the Thomas Carroll chairman at July AGM.
FCA considers further strengthening of PPI complaints rules
Regulator issues statement to follow up Supreme Court ruling in Plevin v Paragon Personal Finance.
FCA review could lead to fines or penalties for Arthur J Gallagher
Regulator to look into UK governance and control framework following management changes.
Ex-City insurance employee guilty of fraud
Jay Martin Solder given suspended sentence and ordered to repay £37,000.
Taking the plunge
Mark Ward, head of insurance Industry practice at Artesian Solutions, urges the insurance sector to take the digital lead.