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Outsourcing

Broker claims debate: Giving credit where it's due

Credit-hire organisations step in to provide replacement vehicles to not at fault drivers when insurers fail to serve their needs. Unsurprisingly, the relationship between the two industries has always been tense. Edward Murray asks where brokers fit in…

Esure outsources IT in £26m five year deal

Esure has migrated its IT platforms and hardware away from former joint venture partner, Lloyds Banking Group, through a £26m ‘build and run’ outsourcing contract with Capgemini UK, who will now manage the majority of Esure’s IT infrastructure for the…

Focus: Outsourcing for profit

From IT to human resources and claims management, recession-affected margins could be improved by outsourcing - no matter what the size of your company, writes Sam Barrett.

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