CII points to deterioration in traditional branch-based model for SME insurance

past-present-future

The Chartered Insurance Institute’s (CII) underwriting faculty has analysed the projections it made about 2022 in an update of its Underwriter of the Future report. The first edition was published in 2012.

The latest report, published in association with management consultants Oliver Wyman, looked at a range of factors including changing distribution in SME insurance, changing customer demands and pressure on supply.

According to the organisation, at the larger end of SME, person-to-person rel

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