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The architecture of scale: Why AI pilots fail in insurance

95% of enterprise generative AI pilots deliver no measurable P&L impact. The tools are not the problem - the foundation underneath them is. This blog highlights how brokers and MGAs can get AI ready by fundamentally changing how they handle data.

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The AI boomerang: Why 2026 is the year broker work outran the broker

Clients now use AI to generate work at a volume brokers cannot match by hand, so demand on brokers is climbing. This blog sheds light on the emergence of AI boomerang, the impact on broker workflows and how successful brokers can stay ahead by pairing human judgment with AI-driven triage.

Swift action helps keep a golf club trading after fire

When a fire broke out at a golf club, Aviva’s commercial lines property claims team acted quickly to support the business and keep disruption to a minimum. This content highlights how swift action ensured a smooth claims journey, effective cost management and supported business continuity.

Summer risk guidance for commercial and personal lines clients

With summer on the way and warmer conditions ahead, what are the risks facing personal lines and commercial lines clients? Aviva’s summer risk guidance provides some top tips for brokers on how to support your clients when it comes to managing seasonal risks.

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