News
FCA review finds serious problems in PPI complaints handling
The Financial Conduct Authority (FCA) has found serious problems with complaint handling decisions and communications to customers at two thirds of firms reviewed in a payment protection insurance (PPI) investigation.
esure changes “unfair” terms after FCA concerns
esure Insurance has agreed to change two of the terms and conditions in its home insurance and car insurance policies after the Financial Conduct Authority (FCA) highlighted concerns.
Brokers bemused by new Aviva CEO appointment
Brokers have responded with bemusement at the appointment of Maurice Tulloch as the new chief executive officer at Aviva for UK & Ireland general insurance.
Aviva UK and Ireland CEO Spencer to leave at the end of the month
Aviva has confirmed that Robin Spencer, CEO of UK & Ireland GI, will leave at the end of the month to be replaced by Maurice Tulloch, CEO of Aviva Canada.
RK Harrison adopts Total Objects for wholesale business
RK Harrison Group (RKH) has adopted Total Object’s software to handle all its wholesale insurance and reinsurance business.
Catch up on Cracking the Schemes market
Insurance Age’s webinar on Cracking the Schemes market is now available to view online.
Barbican launches new insurance academy
Barbican Insurance Group has launched a new talent and development initiative, the Barbican Insurance Academy.
Broker-only Sentiment Survey now open
Insurance Age has launched the 2013 Autumn Sentiment Survey giving brokers the chance to share their opinions on all the matters affecting the market.
Oval teams with NCC for cyber insurance
Oval has partnered with NCC Group for the launch of Cyber Assured, a cyber package for the SME community.
Perkins Slade confirms executive team changes
Perkins Slade has promoted Bert Ramos to associate director, corporate development, and Andy Fielding has been made associate director for sport and recreation.
Aqua looks to tackle young driver cover costs with family offering
Aqueduct Underwriting (Aqua) has unveiled its broker-only Family Portfolio offering in a bid to mitigate the high cost of young driver insurance.
Prism Network targets recruitment drive after £2m boost
Disaster recovery and repair provider Prism Network has secured a £2m investment fund.
Towers Watson warns insurers over 'pay as you drive' telematics products
A survey of European drivers has revealed that 50% of UK drivers would be interested in taking out a telematics policy.
Rural hires underwriter from NIG
Rural Insurance has hired Kate Young as its South West and South Wales regional development underwriter.
More than 200,000 UK businesses without cover
More than 200,000 companies across the UK do not have any insurance cover, a survey has warned.
Cooper Gay buys Newman Martin and Buchan
Cooper Gay Swett & Crawford (CGSC) has bought independent Lloyd’s insurance and reinsurance broking group Newman Martin and Buchan (NMB).
Bluefin names Oval man as London branch director
Bluefin has appointed Paul Goodman as branch director of its London office.
HNW broker Smith Greenfield in mortgage broker network tie-up
High net worth (HNW) broker Smith Greenfield has been named on the general insurance (GI) panel of mortgage intermediary network First Complete.
JLT buys Towers Watson’s reinsurance brokerage business
Jardine Lloyd Thompson Group (JLT) has agreed to pay US$250m (£156m) in cash for Towers Watson’s reinsurance brokerage business.
Bluefin adds three from Towergate in Stockton
Bluefin Insurance has appointed Debbie Oliver and Emma Pringle as account executives and Julie Thacker as a commercial account handler in its Stockton office.
Ecclesiastical adds five to apprenticeship and graduate schemes
Ecclesiastical has recruited three graduates and two apprentices, its biggest ever intake in one year.
Aviva warns brokers of panel withdrawal over premium finance
Brokers have been urged to be "suspicious" of Aviva's new stance within personal lines which states that the service Finance from Aviva "must be offered as an option" to clients.
Open GI appoints account manager for South-West
Open GI has appointed Christine Black as account manager for the South-West.
RSA names Smith as broker chief to replace Donaldson
RSA has unveiled Philip Smith as group director, global brokers, to replace Paul Donaldson.