Ken Wallace.

With the importance of consumer relations becoming apparent to every industry, insurers must cast off the idea of "preferred status".

This fragile earth.

Extreme weather conditions and climatic changes over recent years have had worrying implications for insurers. Simon Threadgold considers the strategies they are using to cope with this unpredictable area.

Direct Line to rescue.

Direct Line has launched into the motor breakdown market with a new service called Direct Line Rescu...

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